We hope you enjoy your stay, below are the house rules and manual.

House Rules

  1. Please take out your shoes and let them on the gray shoe tray at the aparment entrance, the floors are clean, you can walk without shoes.
  2. If you haven’t provided passport copies of all the guests before arriving, the checking form has to be filled out. By Swiss law we are required to collect the details of every guest.
  3. Smoking is allowed but we kindly ask you to use the balconies, there is a smoke detector inside the apartment and it will go on with a very loud noise once it detects smoke.
  4. Turn off the lights every time you leave the apartment, this is to save energy.
  5. If kids are going to eat in the sofa, please use the blue blankets provided.
  6. During winter, please open the windows 10 minutes during the morning and the evening especially on the bathroom, this is to prevent humidity condensantion inside the house. But please don't forget to close the windows if you feel cold because the heating shuts down automatically when the windows are open. This is to save the gas used for heating, which is very expensive in Switzerland.
  7. Do not put rubbish in the grey containers outside of the house, the city of Zürich has very special requirements for garbage disposal. Before putting anything in those containers, it must be inside a special white bag from the city of Zürich garbage collection service, available at the supermarket. If you are comming for a short stay, please put all your rubbish in the designated areas at the kitchen.
  8. If the black trash bag if full please leave it outside the apartment door we will take care of it, do not put it in the container outside the house.
  9. Lastly, this is your apartment for the next few days. Please read the manual and keep it clean. The cleaning fee it's charged for the cleaning and bedding change before your arrival. There is only apartment cleaning service once a week if you're staying for a month or more.

House Manual


Drinking water

  • You don't have to buy bottled water, the tap water in Zurich is one of the cleanest in the world and is totally drinkable.
  • With the Soda-club you can make sparkling water.

Induction stove

  • Saves 30% of electricity.
  • Only uses special induction pans, any other pan will not work.
  • Unlike a gas stove, it heats very fast: We recommend to put it betwen 5 & 7 of power.
  • If you press the power button it will go on a super heat mode: Use this only to heat water very fast.
  • It will stop automatically when there is no pan on the stove.


  • Cools down to -20 ºC.
  • Gives you ice and cold Water.

Coffee Machine

  • It uses coffee powder.
  • To make coffee, press the power button and after the temperature reaches almost the red zone on the indicator then press the coffee cup button to start serving.
  • There is a milk foamer on the right that you can use to make Latte Macchiato.
  • Be sure there is water in the reservoir before starting the machine.

Tea Kettle

  • Put water and press the switch down the handle to start heating.
  • It goes off automatically when the water boils but you can also stop it using the switch.


  • First select the power with one the round buttons.
  • Second select the desired time with the knob.
  • Fnally press the start button.
  • To heat food please use the cover.
  • To heat water or soup use 1000w during 1min 15s for each deciliter.


  • It has 3 trays:
    • Dishes go in the bottom.
    • Cups and glasses in the middle.
    • And silverware at the top.
  • Please use the normal program.

Garbage Disposal/Recycling

Where to put each type of rubbish?

The city of Zürich has very strict requirements for the collection of trash. You must separate them by type:

  • Biodegradables: in the small container inside the kitchen trash cabinet (it has a green or paper bag).
  • Glass / Metal / Plastics: in the blue containers at the kitchen balcony.
  • Paper boxes/bags: in the kitchen balcony.
  • The rest (non qualified rubbish): in the big container inside the kitchen trash cabinet (it has a black plastic bag).

If you come for a long stay: You also have to separate them by type. But in this case, there are special areas designated on the street and the supermarkets for recycling. We will be glad to tell you how to get there.

What counts as Biodegradable?

Anything organic, like food, fruits or vegetables. Also small pieces of paper like napkins but nothing that contains metal or plastic.

Extra garbage bags

There are different kind of bags for each container.

  • Green or paper bags: those are for the biodegradable container, please do not use them for anything else.
  • Small plastic bags on the bathroom: those are for the trash container on the side of the toilet.

If you come for a short stay:

  • There are black bags for the big trash container on the kitchen cabinet.

If you come for a long stay:

  • In this case you need to buy the special Zürich garbage collection bags at the nearest supemarket instead of using the black bags (they sell them at the cashier).



  • The lighs are dimmable, press the round button on the entrance for ON and OFF and rotate it to change luminosity.
  • There is toilet paper, cleaning supplies as well bags for the small trashcan on the cabinets.
  • The shampoo, conditioner and soap in the shower are made for sensitive skin types.
  • If your stay exceed 3 days, you are expected to buy your own supplies like shampoo, soap and toilet paper after they've run out.
  • We can exchange your towels once a week if your stay exceeds one week, additionally you can just put them on the washing machine down (thats what we do).


  • You can read temperature at the thermometer.
  • The big bathtub can be used for up to two persons.
  • Please do not throw food in the shower drain, it will get blocked.

The Toilet

  • The toilet has an odor extractor.
  • For a complete cleaning after doing your business, you can use the remote control inserted in the right side or the big oval button to activate the bidet.
  • If you haven't used a bidet before, don't be afraid it's just a water cleansing, saves toilet paper and believe me, it's worthy.

Towels Radiator

  • During winter the radiator works with the central heating for drying the towels.
  • In summer you can use it with electricity. Just Push the square button at the bathroom entrance. The radiator will heat your towels pleasantly warm during 30 min with electricity. To turn it off just press the square button once again.


  • The windows are soundproof and burglar resistant.
  • They have 3 positions:
    • Downward: closed
    • Horizontal: open
    • Upward: tilt / semi-open
  • During winter, when a window is open the heating turns itself off to save energy.

Washing machine room

The washing and dryer machines are shared. They are located in the basement. To go there, open the small white door at the main entrance of the house, after the stairs open the second door at the left, it has a picture with a washing machine. There is a table with soap and softener, you can use the ones in the left basket.

The buttons on both machines are in German and French but they are generic and self-explanatory. If you need help you can ask us.