Please read the following terms and conditions carefully before making your reservation.

1. Nature of Our Accommodation

We are not a hotel, but rather a private-owned house situated in a peaceful residential area. Our property offers apartments for short-term rental. Please be aware that we do not provide typical hotel services such as room service or a front desk during your stay. However, we strive to ensure a comfortable and enjoyable experience for all our guests.

2. Guest Information

In compliance with Swiss law, we are obligated to collect and maintain guest information. To facilitate this process, we will provide a link to an online registration form. Rest assured, the information provided will be handled with the utmost discretion and shared only with the City of Zürich police, as required by law.

3. Payment

Payments for reservations made through our website must be completed within 24 hours of booking. We accept various payment methods, including bank transfers. Please ensure that your payment is made promptly to secure your reservation.

4. Access Instructions

Upon verification of your payment, you will receive detailed instructions on how to access our property. This will include an access code and any additional information you may need for a seamless check-in process.

5. House Rules

We kindly request all guests to adhere to our house rules. These rules are in place to ensure a safe and pleasant environment for everyone. Violation of these rules may result in eviction from the premises.

6. Cancellation Policy

Please review our cancellation policy for information on cancellations and refunds. Our cancellation policy is designed to be fair and transparent.

7. Contact Information

If you have any questions or concerns about your reservation or stay, please do not hesitate to contact us. We are here to assist you.
By proceeding with your reservation, you acknowledge that you have read, understood, and agreed to these terms and conditions.
We look forward to welcoming you to our property and wish you a pleasant stay.

1. A 5% transaction fee will be applied to the return of the total reservation amount for cancellations made at least 7 days before your scheduled arrival date.

2. No refunds will be issued in the following situations:

   • Cancellations made less than 7 days before the scheduled arrival date.
   • Cancelled reservations with date changes made less than 7 days before the original date.
   • Arriving after or leaving before the reserved dates.
   • Not staying for the full duration of your reserved dates.
   • Failure to check in.

Please be aware of these terms before making a reservation. We appreciate your understanding.

We must help build a more sustainable future for everyone. In Luegete 28, we remain committed to sustainability and encourage our guests to join us in improving the health of our planet. Here are some of the practices that help us to minimize our carbon footprint: